The Ultimate Guide to Migrating Your Shopify Store to Neto

The Ultimate Guide to Migrating Your Shopify Store to Neto


Migrating an online store from Shopify to Neto can be a game-changer for businesses seeking more customisation, scalability, and local support. While Shopify is a powerful platform, Neto offers unique benefits that might better align with your business goals. This guide will walk you through the process of migrating your Shopify store to Neto, ensuring a smooth transition and minimal disruption to your operations.

Why Migrate to Neto?

Before diving into the migration process, let’s explore why you might consider moving your store from Shopify to Neto:

  1. Customisability: Neto provides greater flexibility in customisation, allowing you to tailor your store’s design and functionality to meet specific needs.
  2. Integrated Solutions: Neto offers a suite of built-in tools for inventory management, shipping, and accounting, reducing the need for third-party apps.
  3. Local Support: For Australian businesses, Neto provides local support, making it easier to resolve issues and get assistance when needed.
  4. Scalability: As your business grows, Neto can scale with you, providing robust solutions to handle increased traffic and sales volume.

Preparing for Migration

A successful migration starts with thorough preparation. Here are the steps to ensure you’re ready:

  1. Evaluate Your Current Store: Take inventory of your products, customers, and orders. Note any third-party apps you use and customizations you’ve made.
  2. Backup Your Data: Ensure you have a complete backup of your Shopify store, including product images, customer information, and order history.
  3. Set Up Your Neto Account: Create a Neto account and familiarize yourself with its interface. Explore the features and tools available.

Step-by-Step Migration Process

1. Data Export from Shopify

Start by exporting your data from Shopify. You’ll need to export the following:

  • Products: Navigate to the Products section and export all products as a CSV file.
  • Customers: Go to the Customers section and export customer details.
  • Orders: Export your order history to maintain continuity.
2. Data Import to Neto

Next, import the data into your Neto store:

  • Products: Use the product import tool in Neto to upload the CSV file. Map the fields correctly to ensure all product details are accurately transferred.
  • Customers: Similarly, import your customer data, ensuring all information such as names, addresses, and contact details are mapped correctly.
  • Orders: Import your order history to keep track of past transactions and customer interactions.
3. Design and Customise Your Store

Now that your data is in Neto, it’s time to design and customize your store:

  • Choose a Theme: Select a theme that matches your brand’s aesthetics. Neto offers a range of customisable templates.
  • Customise Your Layout: Adjust the layout, colors, fonts, and other design elements to create a unique look for your store.
  • Add Functionality: Integrate any necessary tools and apps to enhance your store’s functionality. Neto’s built-in features can replace many third-party apps you used on Shopify.
4. Test Your Store

Before going live, thoroughly test your new store:

  • Check Product Listings: Ensure all products are listed correctly with accurate descriptions, prices, and images.
  • Test the Checkout Process: Place test orders to ensure the checkout process is smooth and functioning correctly.
  • Review Customer Data: Verify that customer information has been imported correctly and is accessible.
5. Go Live

Once you’re confident that everything is set up correctly, it’s time to go live:

  • Update Your DNS Settings: Point your domain to your new Neto store.
  • Notify Your Customers: Inform your customers about the migration and any potential downtime during the transition.
6. Post-Migration Checklist

After going live, keep an eye on the following:

  • Monitor Performance: Track your store’s performance to ensure it’s running smoothly.
  • Address Issues: Quickly resolve any issues that arise during the initial days post-migration.
  • Optimise Continuously: Regularly review and optimize your store for better performance and user experience.


Migrating from Shopify to Neto might seem daunting, but with careful planning and execution, it can be a seamless process. By following this guide, you can ensure a smooth transition, unlocking new possibilities for customisation, scalability, and local support with Neto. Happy selling!